Free: The Patient Reactivation Pack
Bring lapsed patients back. 3 emails, already written.
For UK Dental Practices.
- 3 ready-to-send emails inviting patients back for a check-up and hygiene visit
- A matching short text message for each
- A one-page guide: who to send to, when, and how to keep it GDPR and GDC friendly
Part of The Seen to Seated Method, built with Dr Dan Rogers, a UK dentist who scaled his own clinic.
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Quick maths
The patients already on your books are worth more than you think
Most practices have hundreds of patients who haven't been in for a year or two. They already know you. Inviting them back costs almost nothing compared with finding someone new.
| 20 lapsed patients book a check-up at £60 | £1,200 |
| The same 20 book a hygiene visit at £85 | £1,700 |
| 2 patients book home teeth whitening at £380 | £760 |
| 1 patient books Invisalign at £3,000 | £3,000 |
| 1 patient books composite bonding on 4 teeth at £275 a tooth | £1,100 |
| Bookings, without paying to find a new patient | about£7,760 |
Illustration using average UK private prices (sources: HelpDental UK Dental Price Index, myTribe, TreatCompare, Smile Today, Voxletic, Dental Implant Quote). Not a client result or a prediction. Returning patients often ask about treatments such as teeth whitening, Invisalign and composite bonding. Your own fees and numbers will differ.
What's inside
Everything your team needs to send this week
3 emails
Already written
Subject lines, preview text and plain text bodies, with tokens like [First name] and [Booking link] ready to swap in.
3 texts
A short SMS for each
Friendly, under 160 characters, with an opt-out line built in.
1 guide
Who to send to, and when
A 14 day timeline and simple ways to segment patients who last visited 12 to 24 months ago.
Peace of mind
GDPR and GDC friendly
Soft opt-in basics for existing patients, plus wording that avoids clinical claims and pressure.
Hi [First name],
It's been a while since we last saw you, and you're now due a check-up and a hygiene appointment.
Want more than three emails?
See where else patients are slipping away. Book my free practice growth review.
We look at how your practice is found, how quickly enquiries get a reply, how many become booked patients and how many come back.